Privacy Policy

Welcome to Automagical Marketing ("Automagical," "we," "us," or "our"). This Privacy Policy explains how Rohenn Technology Consulting ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our AI-powered social media content generation platform and related services (collectively, the "Service").

By using Automagical, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: When you register, we collect your name, email address, password, and any other information you provide during account creation.
• Business Profile Information: Business name, type, industry, location, description, target audience details, brand voice preferences, content preferences, and website URL.
• Media Content: Images, videos, and related metadata (titles, descriptions, tags) that you upload to our Media Center.
• Communications: Information you provide when you contact us for support or feedback.

1.2 Information Collected Automatically

• Usage Data: Information about how you interact with our Service, including features used, pages visited, time spent, and actions taken.
• Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
• Log Data: Server logs including date/time of access, features used, and any errors encountered.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity and hold certain information. See our Cookie Policy section below.

1.3 Information from Third-Party Services

• Social Media Authentication: When you connect via Google or Facebook OAuth, we receive basic profile information (name, email, profile picture) as permitted by those services.
• Facebook/Meta Integration: When you connect your Facebook page(s) for content publishing, we receive access tokens and page information necessary to publish content on your behalf.
• External Data Sources: We collect publicly available data from weather APIs, holiday calendars, news services, and search engines to generate relevant content for your business.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our AI-powered content generation platform.
• Content Generation: To generate personalized social media content using artificial intelligence based on your business profile, preferences, and real-time events.
• Content Publishing: To schedule and publish content to your connected social media accounts.
• AI Processing: To process your business information through third-party AI services for profile building, content creation, and image generation.
• Account Management: To manage your account, authenticate your identity, and provide customer support.
• Analytics and Improvements: To analyze usage patterns and improve our Service's functionality and user experience.
• Communications: To send you service-related announcements, updates, security alerts, and support messages.
• Legal Compliance: To comply with legal obligations and protect our rights and the rights of our users.

3. Third-Party Services and Data Sharing

We work with third-party service providers to deliver our Service. These providers have access to your information only to perform specific tasks on our behalf:

3.1 AI Service Providers

• AI Content Generation: We use third-party artificial intelligence services to process your business profile information and generate text content and images for your social media posts.

3.2 Social Media Platforms

• Meta (Facebook): When you connect your Facebook page, we share the content you approve for publication to post on your behalf.

3.3 Content Enhancement Data

• Contextual Information: We use publicly available data sources to provide timely, relevant content suggestions based on weather conditions, holidays, trending topics, and cultural events relevant to your business location.

3.4 Infrastructure and Hosting

• Secure Hosting: We use industry-standard secure cloud infrastructure to store and process your data, including encrypted storage for media files and secure database systems for application data.

3.5 When We Share Information

We do not sell your personal information. We may share your information in the following circumstances:

• With your explicit consent
• With service providers who assist in operating our Service
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit using SSL/TLS
• Secure password storage using industry-standard hashing
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure API integrations with third-party services

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy:

• Active Accounts: We retain your data while your account is active.
• After Account Deletion: We retain your data for 7 days after account deletion to allow for account recovery. After this period, your personal information is permanently deleted from our systems.
• Legal Requirements: We may retain certain information longer if required by law or to protect our legal rights.
• Aggregated Data: We may retain anonymized and aggregated data indefinitely for analytics and service improvement.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to access your personal information and request a copy in a portable format.

6.2 Correction

You can update your account information and business profile directly through the Service.

6.3 Deletion

You can request deletion of your account and associated data. Upon deletion, your data will be permanently removed after 7 days.

6.4 Objection and Restriction

You can object to or request restriction of certain data processing activities.

6.5 Withdraw Consent

Where we rely on consent, you can withdraw it at any time. You can disconnect social media integrations at any time through your account settings.

6.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at contact@automagical.marketing. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service:

• Essential Cookies: Required for authentication, security, and basic functionality.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Help us understand how you use our Service to improve performance.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Privacy Rights Under Canadian Law

As a company based in Ontario, Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Canadian residents have specific rights under these laws, including:

• The right to know what personal information we hold about you
• The right to challenge the accuracy of your information
• The right to withdraw consent for certain uses of your information
• The right to file a complaint with the Privacy Commissioner of Canada

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification for significant changes

We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

15. Your Consent

By using Automagical, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our Service.